About Us

Contact Us

Emerald Group Credit Union is here to serve our members 24 hours a day, 7 days a week. We have three locations to serve you, the largest free ATM network in Ohio and free online and telephone access to your account information.

Main Office	Independence Square	Bedford Office
13201 Granger Rd. Suite 1 Garfield Heights, OH 44125	6555 Brecksville Rd. Independence, OH 44131	472 Northfield Rd. Bedford , OH 44146
Phone 216-581-5581 Fax 216-581-5590	Phone 216-834-0202 Fax 216-834-0201	Phone 440-439-4633 Fax 440-232-1232
Mon-Thur 9:00-4:30 Fri 9:00-5:30 Sat 9:00-1:00	Tue-Thur 9:00-4:30 Fri 9:00-5:30 Sat 9:00-1:00	Tue-Thur 9:00-4:30 Fri 9:00-5:30 Sat 9:00-1:00

ATM Network
The MoneyPass network of ATM’s gives you more choices for your money, and all are surcharge-free. The MoneyPass logo is highly visible on many service station and convenience store ATMs, as well as most US Bank machines and more! Log onto www.moneypass.com to find surcharge-free ATM’s near you. The Alliance One network also provides our members with surcharge-free ATM use. You may find Alliance One ATMs at most other credit union locations, including our own Main Office.

Online Banking
Emerald24 is our free 24/7 internet access where members can get their account balances, transaction histories, make transfers and sign up for free online bill payer.

Automated Phone Line
Call 24 is our free 24/7 telephone access line where members can get their account balances, transaction histories, make transfers and more. Just dial 216-581-3166.

Visa Card - Lost/Stolen or for balances 1-800-808-7230

ATM/Debit Card - Lost/Stolen 1-800-264-5578

Score Card Reward Points - www.scorecardrewards.com