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Fraud & Scam Awareness

Unfortunately, more and more Americans have their identities stolen every year.  We strive to provide our members with information that may be helpful in preventing, detecting, and protecting against identity theft and other internet, mail, and telephone scams. Emerald Credit Union will never request personal information about our members by email or text messaging.  Personal information includes account numbers, passwords, personal identification information, or any other confidential information.

May 21, 2019: Cuyahoga County Department of Consumer Affairs Warns Residents of Social Security Scams

In these newest scams, someone posing as a Social Security employee or law enforcement official is calling residents claiming there is a problem with their Social Security.  In some versions of the scam, The caller tells the intended victim they are going to be arrested because their Social Security Number was linked to a drug crime in a border state.  In other versions of the scam, the intended victim is told they need to pay in order to clear up fraudulent activity on their Social Security accounts.  One resident reported someone posing as the sheriff instructed her to put money in an e-wallet to protect it during an investigation linked to fraud on her Social Security account.

Use these suggested steps to help avoid telephone scams:

• Don’t answer calls you aren’t expecting.  If you accidentally pick up a robocall, hang up.
• Don’t trust caller ID.  Phone numbers can be spoofed.
• Delete vague or threatening voicemails. Do not call back - you’ll only get more calls.
• If you worry about your Social Security account, contact the agency by calling 1-800-772-1213.

Please use the links below to learn more about other common types of fraud and scams.

Online Banking Security

Banking Scams

Telephone Scams

Charity Scams & Ticket Scams

Investment Scams & IRS Imposter

ScamsTax-Related Identity Theft & Census-Related Fraud

Lottery or Sweepstakes Scams & Pyramid Schemes