eServices
"Banking Hours" don't apply anymore! Our online, mobile, and remote services keep you connected on your time, at your convenience. We make it easy to stay on top of your finances without stepping into the branch.
Digital Branch
Our Digital Branch offer access to your accounts at your convenience, using a smart phone, tablet, or computer. Securely check balances, view your transaction history, transfer funds immediately or set up recurring transfers, make loan and Platinum Visa credit card payments, block and reactivate your debit card, view and print check copies, set up mobile alerts, submit address changes, access online bill payer, and more! Please note that features available only on our Mobile App include a biometric login and Remote Deposit Capture.
•••NEW!••• Card-to-Account Transfers Available Now!
You can now use your debit or credit card from another financial institution to fund an ECU account, or make an ECU loan payment! In either case, simply select the Card-to-Account option and complete the fields required. Once the transfer is complete, you'll receive a reference ID number and a confirmation email. This new feature is available in both Online Banking and the Mobile App.
Enroll in Online Banking by following the easy step-by-step instructions, and download our Mobile app from iTunes or Google Play.
Remote Deposit Capture (RDC)
Our free RDC service allows you to take a picture of a check with your mobile device and deposit it into your ECU account. It's easy to use, convenient, and available only through our Mobile App. Simply navigate to the Menu, and select Deposit Check, found in the Transactions section. Make sure you read the important Welcome Notification regarding proper endorsement and check hold time, and follow the step-by-step instructions to make your deposit.
Mobile Alerts
Mobile Alerts help you stay on top of your finances and account activities, and are customizable to your needs. Mobile Alerts will send a text message to notify you about account activity such as low balances, withdrawals, deposits, loan payment reminders, and more! Mobile Alert settings are found in the Self Service tab of your Digital Branch account.
eStatements
Free eStatements give you the ability to view, print, or download your account statements using our Digital Branch. No more waiting for the mail to arrive, and say goodbye to paper clutter. They’re fast, free, safe, and secure, and enrollment in eStatements will waive paper statement fees. Simply log into your online account and select eStatements from the Accounts drop-down box. Then, click on the Enroll eStatement link found next to the account number you wish to enroll. A confirmation statement will appear; click the OK button and you're enrolled - It’s just that easy!
Online Bill Payer
Stop wasting time writing checks and waiting for them to clear! Online Bill Payer can be accessed through our Digital Branch. It’s easy to add, delete, and manage your bills electronically, all in one place. Online Bill Payer will send your payments electronically whenever possible, but if the person or company you are paying doesn’t accept electronic payments, a check will be printed and mailed for you instead. Login to your online account and select Bill Payer from the Transactions drop-down box. Then, follow the step-by-step instructions to set up your payments.
Text Message Banking
Text Message Banking offers quick access to your account information. With your mobile device, simply send us a text message to 216-586-2506, using one of the Text Codes listed below. Once sent, you'll receive a text message in return with the information you've requested.
| •TEXT CODE• |
•ACTION• |
| BAL |
Get Account Balances |
| ACCT |
List of Eligible Accounts |
| HIST |
Get Transaction History |
| TRAN |
Transfer Money Between Accounts |
| CARDS |
List of Eligible Credit Cards |
| PAYCC |
Pay a Credit Card |
| LOAN |
Link to ECU Loan Application Page |
| WEB |
Link to ECU Website |
| PHONE |
Main ECU Phone Number |
| HOURS |
Branch Hours of Operation |
| OPTOUT |
Unsubscribe from Text Message Banking |
Please Note: We must have your mobile phone number on file in order to use Text Message Banking. The phone number listed above is for use with Text Message Banking only. We suggest saving it to your contacts as Emerald CU Text Banking, or something similar.
Brella™ Debit Card App
Brella™ is a free mobile app that helps protect you from fraud by sending alerts when your debit card is used, so you can quickly detect unauthorized activity. You have control over which alerts to receive, and when. Alerts include:
- Purchases exceeding thresholds you set
- Purchases made via the internet or over the phone
- Suspicious or high-risk purchases
If you receive an alert, you can quickly take action to help prevent fraud. In addition to this extra layer of protection, the Brella™ app also allows you to:
- Block and reactivate your debit card
- Send money to virtually anyone
- Submit travel notices
- Locate a nearby ATM
- Check your account balance without logging in
- Log in with just your fingerprint
Download the free Brella™ mobile app today from iTunes or Google Play, and learn more from the Brella™ User Guide.
eZCard
eZCard gives you online access to all of your ECU Platinum Visa Credit Card account information. Check balances and transaction information, view, print, or download statements, enroll in Visa eStatements, set up and manage recurring or one-time payments, view rewards, and more!